Contact us
How to Contact Us
Customer Service Hours:
Tuesday to Saturday
12:00pm / 8:00pm
Please make sure to check our shipping info before submitting any questions since your answer might already be there.
If we do not reply as fast as you would like us to, please be patient. We are a team of 2 running everything and even tho we usually answer e-mails between 1 to 3 business day from it being send. In some cases depending on the season, launch or sale event we might get delayed a bit.
Please note that Sundays & Mondays are not within our business days.
For a more personal approach on doing business with us you can also contact us at:
Des Rodriguez - Founder/CEO - desrodriguez@necromancycosmetica.com
Sal Perez - Founder/CFO/COO - salperez@necromancycosmetica.com
We are all human and we are all prone to make mistakes if by any chance there's an issue with your order whether is delay, the product was misplaced or you are disappointed for whatever reason and you decide to contact us please be humane and understanding, We are here to help in whichever way is posible not to be mistreated or verbally bashed, the way you approach a situation will have a lot to do with the end result and we assure you we want to give all of our costumers the best costumer service posible.